Are your items authentic?

All of our products are 100% authentic, sourced from vetted suppliers across Europe. All of our items are brand new and come with the correct tags.

Can you source products for me?

We do not source products on request. All of the stock we currently have is listed on our website.

How long does delivery take?

At the moment, we currently offer 1-5 days express shipping as we are currently working as a small team. As we get bigger we will be able to expand our packing team and offer better delivery times across the UK. All orders are shipped Royal mail or DPD tracked 24, which is technically next day delivery. However, this is all dependent on how quick our team can get your orders shipped to the courier. 

Do you ship world wide?

Due to Brexit and the surge of fraud outside the UK, we will not be taking any International orders through the website. If you're living outside the UK and you want to order from us, you must contact us directly and  provide us with all your details. Including your ID and proof of delivery address. This is to protect our business from fraudulent transactions and to help keep our customers safe. Thankyou.

How do I return an item?

Visit our returns page to return an item. 

What payment methods do you accept?

We accept all major credit cards, PayPal, bank transfer and Amazon Pay.


 

If you have any other questions, don't hesitate to contact us at azpersonalshopping@gmail.com